Documentation Support
Getting Support
When contacting technical support please provide us with as much information as possible including the following:
- Name of the Product
- Product Version Number
- Operating System
- Your Name
- Company Name
- Your Email Address
- Your Phone Number
- Product Registration Number
- Any files to help us reproduce your problem (if needed)
Support E-mail
You can contact support directly by sending an e-mail to support@appligent.com
Support e-mails are answered within one business day during the normal business hours listed below.
Support Telephone & Fax
Telephone: +1 610 284 4006
Fax: +1 610 284 4233
To better serve you, please call us during our normal business hours, Monday – Friday, 8:00 am – 5:00 pm U.S. EST/EDT. A member of our friendly, knowledgeable support staff will reply as soon as possible, generally within one business day.